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Our Newsletter


Shipping & Returns

Return Policy

30 Day Money Back Guarantee:

If there is a problem with your order, please let us know by sending an email to sales@shearprecision.net, or call us at (256) 642-1497 and we will correct the problem immediately. We are available from 8 am to 4 pm Central Standard Time, M-F. If you are unhappy with your purchase, you may return it within 30 days of receipt for a refund or replacement. No returns will be accepted unless prior authorization has been granted from Shear Precision and a Return Authorization Number has been assigned.

To receive full credit (less shipping and restocking fee if applicable), your purchase must be returned with shipping pre-paid to the location specified by Shear Precision and include the Return Authorization Number marked on the shipping box. If the item you purchased included free shipping and handling, we deduct actual shipping and handling costs.

All items must be NEW (not used), in original packaging, and with all warranty cards, manuals, and accessories. A restocking fee will be charged for any used items that are returned.

Unauthorized returns will be refused.

Customer is responsible for the return shipping and insurance. If you return an item(s) and the shipper damages the shipment or the shipment is lost, then you and the shipper are responsible.  We strongly recommend packaging the items securely in a box and insuring it.  Envelopes and bubble mailers can allow the items to come out very easily during shipment resulting in lost items.

Due to the nature of our products, we do not accept returns, cancellations or exchanges without prior notification and the approval of an authorized Shear Precision representative.  

 

 


Shipping Policy

We process online and mail orders Mon - Fri, 9 am to Noon CST.  We do not process online or mail orders on weekends or holidays. 

Shipping cost is automatically calculated by the web site based on an estimated size and weight as well as the origin and destination addresses using cost tables provided by the shipping service, such as USPS or UPS. We try to offer our customers multiple options as to the method of shipping with the lowest cost so we use the United States Postal Service as much as possible. The cost of shipping includes the cost of postage, shipping materials, processing time (handling), and other intrinsic costs of doing business such as internet service, software licensing, and printer supplies.

We offer two shipping methods, USPS First Class/Parcel Post and USPS Priority Mail. We ship to all 50 states and Puerto Rico.

USPS First Class/Parcel Post: Typically 2 - 9 days in the 48 contiguous states for most origins / destinations. Specific time standards may be available when postage is calculated. Estimated delivery time within Alaska / Hawaii / Puerto Rico addresses is calculated by entering the origin and destination information into the Postage Price Calculator located in usps.com. Origin zip code is 35603-6225.

USPS Priority Mail: Typically two to three days to most locations in the U.S. (Specific delivery standards may be available when postage is calculated). This is not a guaranteed service.

APO/FPO Addresses: All orders sent to APO or FPO addresses will ship via the USPS. Please note that orders going to APO or FPO addresses can take up to four weeks for delivery.

Drop Shipping: Some orders may be drop shipped directly from the manufacturer at the discretion of Shear Precision using UPS Ground® or FedEx Ground®. UPS Ground® and FedEx Ground® shipments are only available in the 48 contiguous states and cannot be shipped to Hawaii, Alaska, Puerto Rico, PO Box, APO, or FPO addresses.

*Special arrangements can be made to ship UPS Ground® or FedEx Ground® drop ship only orders to Hawaii, Alaska, Puerto Rico, PO Box, APO, or FPO addresses via USPS for an additional fee.